Payroll Self-Service

What is a payroll service?

Payroll services encompass payroll processing as well as support services, and are provided by companies like Affinity that specialize in the same.

Companies that choose payroll services get access to software, training and support services related to their payroll functions. Some payroll companies also have other business systems for organizations, providing a holistic approach to business solutions.

Payroll companies use software that automates workflows and incorporates all the different payroll processes into one package.

How do payroll services work?

Payroll services are facilitated through software systems designed to calculate tax, make deductions, generate reports, and manage compliance among other functions. Affinity uses an HRIS system to do this.

A good payroll system is designed to act as your payroll department.

Payroll services promise several benefits, such as no errors, consolidation of employee information, accessibility from any device from any location in the world, reduced cost, and increased simplicity despite the complex nature of payroll processes.

A good cloud-based payroll system will provide payroll services as well as payroll support.

The payroll service provider will oversee the payroll processing function, maintain employee information on a centralized database, and ensure your employees, managers, and executives are up-to-date on everything.

How does a payroll self-service feature work?

One critical feature of cloud-based payroll systems is a self-service area where employees and managers can access the information they need to become as productive as possible.

Affinity payroll provides a self-service dashboard where individual employees can log on from different devices such as their mobile devices, tablets, and desktops. This is made possible by the fact that Affinity is a cloud-based platform.

Some of the information that can be accessed from the self-service dashboards includes the following:

  • Outstanding tasks
  • Salary and leave balances
  • Personal information
  • Timesheets
  • Organizational structure
  • Electronic forms
  • Incident reports
  • Analytics and other reports

Payroll software has just recently incorporated employee self-service (ESS). Two years ago, this was not the case.

In fact, in 2014, it was found that HR professionals spent 72% of their time on paper-based administrative tasks. Soon after, payroll software upgrades made sure to include an employee self service dashboard aimed at reducing paper waste and centralizing all employee information in one place.

Employee self service is a function that is available in modern HRIS systems and is aimed at reducing your HR staff’s workload. This is made possible by the fact that all employees have access to the self-service dashboard, where they can manage their human resources-related tasks. Traditionally, such tasks were completed by HR personnel.

What Can an Employee do with Employee Self Service?

There are different ESS models on the market. However, most of them provide the same basic functions.

A basic ESS dashboard allows employees to do the following:

  • Optimise their dashboard screens to what they find most useful.
  • Visibility of all important analytics to enable them to make sound business decisions and be more productive.
  • Change personal data as well as bank information from any device online.

More advanced systems such as Affinity’s employee self service dashboard goes a step further and provides the following:

  • Automated functionalities for leave and transaction management, job costing, and timesheets.
  • Automated processes for new employees, including onboarding and training.
  • Notifications to make sure your staff are aware of which tasks they need to complete and which compliance requirements need to be met.
  • Managerial access to information such as costing and KPIs to enable fast action and increased productivity.
  • Labor costing information in real time and comparison with budgeted labor costs. This has significantly helped companies to reduce their costs and save money.

Integrating employee self service into your company delivers benefits such as staff empowerment to control their HR data, elimination of paper-based tasks, and reduced compliance risk.

It also has certain risks associated with it. For example, employees may not readily embrace this new system. Although it empowers them to control their HR information, they will find this an added task to their job responsibilities. However, once they understand the benefits, and if the appropriate change management process is used, they will learn to accept it.

Employee self service is just one of the benefits of using modern HRIS systems. Get in touch with Affinity to get a free demo.

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